As a part of the team you will deliver superior customer service to our valued customer base across Ottawa and the surrounding areas. You will perform service, maintenance and installs on heating and cooling systems. You will utilize mobile field service app to complete work orders. Consult with clients to ensure their systems are working comfortably. Be part of the on-call rotation.
Customer Service Representative (CSR)
As our CSR you are the customer facing employee of the company. You will work at our warehouse office in Kemptville. You will except deliveries and update our inventory software. You will answer incoming phone calls and do outbound calls. You will register product warranties and provide these to our clients. You will data input into Quickbooks and other office duties.